Frequently asked questions (FAQ) Camping L'Etang de Sologne


Prepare your stay serenely in the heart of the Chateaux de la Loire

Welcome to our FAQ page! We have gathered here the answers to the most frequently asked questions in order to provide immediate answers and help you organize your stay at our Camping L'Etang de Sologne.

From reservations to payments, through the settlement, services or local attractions, you will find many clear, precise and useful information for a successful holiday.
If you can’t find the answer to your question or have a specific request, please do not hesitate to contact us.
You can call us on 02 54 88 70 22, or use the contact form at the bottom of the page to send us an email.
We are here to make your experience as smooth and enjoyable as possible. Thank you for choosing our campsite, and we look forward to welcoming you soo

General Information

The campsite is open from 04 April to 28 September.

For accommodation:

  • Arrivals are from 17h and departures at 10h

For locations:

  • Arrivals and departures are at 12h

Yes, the campsite has pitches with or without sanitary facilities that can accommodate tents, caravans and motorhomes

Yes, we offer free Wi-Fi which covers most of the campsite.

May 23 to July 4 and September 1 to 14:

  • Accommodation: Minimum stay of 2 nights.
  • Camping pitches: Minimum stay of 1 night

From July 5 to August 30:

  • Accommodation and camping pitches: minimum stay of 7 nights

Yes, each pitch or accommodation includes a parking space

No, we do not have charging stations in the campsite, however you can find them within 5km

Yes, our friendly team speaks French, English and Dutch, and we will be happy to help you in these languages.

Bookings and Payments

You can book directly on our website, by phone at 02 54 88 70 22 , or by sending us an email via the contact form below. If you need help, our team is at your disposal!

We accept the following payment methods:

  • Credit cards (Visa, Mastercard).
  • Bank transfers.
  • Cash payments at reception.
  • Cheques (to confirm your stay with a deposit; send them to our address: Rue des Peupliers, 41600 Nouan-le-Fuzelier
  • Holiday vouchers, both digital and physical.

Yes, a deposit of 30% of the total amount of the stay is required to confirm your reservation. No deposit (deposit) is required for your stay.

Our cancellation policy is as follows (simplified for your convenience):

More than 60 days before the start of your stay: Your deposit will be refunded, less the booking fee (30 € for accommodation, 19 € for pitches) and any cancellation insurance.
Between 60 and 15 days before the start of the stay: The entire deposit will be kept.
Less than 15 days before the start of the stay: The full amount of the stay will be charged.
You can also subscribe to our Cancellation Guarantee option at extra cost to get a refund under certain conditions. For more information, please consult our General Terms and Conditions (CGV)

Changes to your booking (for example, dates or type of accommodation) can be requested in writing (email or letter) and are subject to availability. If the requested changes are not possible, the initial booking conditions will apply, or you can cancel your stay according to our cancellation policy.

Rules

Smoking is prohibited in the following areas:

  • Inside the restaurant.
  • Inside mobile homes and other accommodation.
  • In the playground.
  • In all indoor common installations

Yes, we accept pets (for a fee), although category 1 and 2 dogs are not allowed

Campfires are prohibited in the campsite and only gas and charcoal barbecues are allowed

Yes, the silence hours are from 23:00 to 7:00. During these hours, we ask all guests to limit noise nuisance to ensure a peaceful environment for all.

Yes, visitors are allowed to visit the day by presenting their ID card at the reception.

If your guests stay overnight in your accommodation, please inform the reception so that they are added to your booking and charged accordingly

Children must be supervised by a responsible adult at all times, especially around the lake and playgrounds.

Facilities and Services

No, we are located on the edge of the beautiful Etang de Sologne and its beach

Yes, our services are available:

  • A small grocery store located at the entrance where you can find a selection of products of first necessity.
  • A supermarket 3min walk from the campsite, in the city center
  • A snack to satisfy your appetite

We offer a variety of facilities to make your stay enjoyable:

  • a connected laundry
  • a motorhome drain area

Activities and Surroundings

We offer a variety of activities for all ages, including:

  • An air of games for children with a large trampoline
  • A minigolf
  • Karting Action
  • Bike Rental
  • A bowling alley
  • A volleyball court
  • A badminton court
  • A swimming area in the pond
  • A nautical base with fitness equipment by the pond
  • A pool table and ping-pong
  • Access to the communal pool
  • A tennis court
  • A fishing area in the Etang

Our campsite is ideally located for exploring the region of Centre Val de Loire, rich in culture, history and natural beauty. Must-haves include:

  • The Chateaux de la Loire: Chambord, Villesavin or La Fierté-Imbault
  • The medieval city of Mennetou-sur-Cher
  • Go for a walk in Romantin, the capital of Sologne
  • The "Explorers' Games" to discover the heritage and nature of Sologne with your family
  • The House of Etangs
  • The House of the Deer
  • Go for a bike ride or walk to discover the nature of Sologne
     

All year round:

  • Local market every Friday morning: Place de l'Eglise

Special requests and Additional options

Yes, we offer for rent:

  • high chairs
  • baby beds
  • of the bathtubs

Yes, we offer for rent:

  • bed linen
  • towel

Yes, cleaning costs are:

  • 79€ for comfort mobile home
  • 89€ for prestige and prestige plus mobile homes